Library FAQ 

WHERE CAN I ASK FOR HELP?

In the library, there is the information service helpdesk near the spiral stairs. The desk is open 12-3 daily.

At the helpdesk, you can ask for help in how to use the library or make literature searches.

On the 4th floor, there is the Origo Helpdesk. At this helpdesk, you can e.g. get help in your IT problems, take a maturity test or other exams in the exam aquarium, and borrow various equipment for your studies .

1. I have a citation of the article
Search in the Nelli portal "Find e-journal" service for online journals. In case you want to find printed journals, use the WILMA database with "Journal title" as the serch type. This way you get the storage information (available volumes and issues) of the searched journal.

2. I want to search articles about a given subject
Use the Nelli portal Meta search. There are English help texts in Nelli.

If you know the contents of the available databases, you may want to use them directly.  A list of database resources is included in the Nelli portal under the heading Find Database.

For LUT remote access, use the VPN connection. Type your login and password and proceed by searching in the normal way. SUAS users log in to their Nelli for remote access.

All LUT books since 1983 are catalogued in the WILMA database. English help texts are included in the English version of WILMA. Look for more information in the Wilma Survival Guide. After searching the books in WILMA, locate the books in the library according to the WILMA "Call Number" data.

Go to the shelf given in the call number, find the book, and take it to the lending desk for borrowing. You can also use the automatic lending machine near the lending desk.

All computers in Origo are available for customers to use. Note that there are different computers for LUT and SUAS students and personnel. There is no reservation system. The work stations in computer classes Sini (7439) and Cosini (7430) can also be used by LUT students and staff if there is no teaching going on.

It's not allowed to connect your own laptop to the local network. There are data and power cables for customer laptops in front of the computer class Sini.

There are only a few dictionaries available for lending in the collections. Most of them have Finnish as the other language.

If you need a Finnish-English, French, German, Swedish, or Spanish dictionary, you can use the NetMOT dictionary online. NetMOT icons can be found on the desktop of the LUT customer computers. SUAS users find the NetMOT in Nelli. Remote use is allowed and performed via VPN (LUT) or Nelli login (SUAS).

If you need a book or journal article which is not included in our collections, you can make an interlibrary loan request. You'll have to pay for this service.

 WHERE CAN I TAKE PHOTOCOPIES?

In the library, there is a multifunction printer for LUT customers near the lending desk. Activate your grey plastic key for printing and copying on it. SUAS customer are advised to scan and print the documents they want to copy. Other customers can ask about printing at the lending desk. One b/w page costs 10 cents.

There are separate printers available for LUT and SUAS customers. They are placed near the workstations. LUT students and staff can send their prints to the Follow line and collect the prints from any multifunction printer within the LUT network.

HOW MANY SHEETS AM I ALLOWED TO PRINT?

Each student has a printing quota according to the decisions of their faculty/school. LUT students can buy additional printing quota at the Aalef bookstore. 

WHY IS PRINTING SOMETIMES SO SLOW?

Some print formats are slow. Especially some pdf documents can be problematic. You can't do anything but wait. In desperate cases, cancel the job from the printer.

You can check the state of the printer by viewing the print queue: Start -> Printers and faxes, double click your printer icon. If you have prints waiting in the middle of the queue and don't want to wait any longer, you can cancel your own job from the queue.

Reservations can be made on charged (=lent out) material only. You can reserve a book online or, if you prefere, go to the lending desk and fill the reservation form. When the book is returned to the library, you will be informed via your e-mail that it is available for you.

Use the Patron Information/Renewals option. There are instructions for online renewals behind the top links of Wilma search pages.

For reserving a reference textbook (those with a yellow back tape), please, read the instructions at the lending desk.

ARE THERE ROOMS FOR GROUPWORK?

2nd floor (ground floor):  Doppler, Einstein, Faraday, and Galilei are available for LUT and SUAS students.
4th floor: Alfa, Beta, Gamma, Delta, and Tangentti are for LUT students (and staff) only

What about rooms for individual study?
4th floor: Silent study room and all day round (LUT and SUAS) and open study halls (LUT).
Ground floor: Thesis writing room  Theseus (24/7) for those working on their final thesis. Ask the person on call at the Origo helpdesk for the seats in Theseus. (LUT and SUAS)

WHAT IS THERE IN THE STORAGE COLLECTIONS?

In the basement of the Library, you can find the following collections:

• KI EU, Eu collection
• KI Dipl, Masters' theses
• KI Pro gradu, School of Business Master's theses
• KI Opinnäytteet, SUAS final theses (-2009), new ones only online
• KI Lehdet, stored printed journals