DIGI-USER - Smart Services for Digitalisation
Digital infrastructures provide a wealth of data as well as opportunities for developing new services and optimising the related processes.
The active role of users in digital service development and management is at the core of our work in the LUT Research Platform on Smart Services for Digitalisation.
Our user-centric approach to systemic issues combines the macro-, meso- and micro-levels. We aim to reveal problems, needs, barriers and solutions through research, and help companies (especially SMEs) to co-create digital services with users for various fields, such as energy systems and everyday living.
The means to do this are, for instance, user-driven "real-life laboratories", Living Labs, and data analytics. We bring users and SMEs together so that SMEs can fully take advantage of digitalisation and increase their competitiveness.
Research team
- Smart energy systems
Leader: Samuli Honkapuro
School of Energy Systems
- Smart services for everyday living contexts
Leader: Helinä Melkas
School of Engineering Science
- Engineering of human-centric digital platforms and services
Leader: Kari Smolander
School of Engineering Science
- Data analytics of high-dimensional and volatile data
Leader: Lasse Lensu
School of Engineering Science
Partners
- Finland: Aalto University, University of Helsinki, VTT, SYKE…
- Internationally: University of Cambridge, Delft University of Technology, Aalborg University, University of Québec...
Contact Us
Helinä Melkas
Professor of Service Innovations
Director of DIGI-USER platform
+358 40 588 1400
firstname.lastname@lut.fi
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