Handle with Care: assessing and designing methods for evaluation and development of the quality of justice

A research to analyse and improve the quality of justice in Europe

Welcome - The site is a platform for sharing information, ideas and good practices to evaluate and improve the quality of justice established by the research project "Handle with Care: assessing and designing methods for evaluation and development of the quality of justice".

The research team has examined and compared the methods to appraise the quality of justice adopted by five European judiciaries, has identified their potentialities and limits as well as trends and diverging paths. The team has also analysed the tools used by the European Commission for this purpose. The findings have been used to mould a new methodological framework to evaluate and improve the quality of justice upholding the institutional basis and the fundamental values that stay at the foundation of judiciaries.

The study highlights the richness of the methods adopted but warns that some of the methods currently used, while improving a particular quality area have harmful side effects on other areas. For this reasons, the evaluation and development of the quality of justice must be ‘handled with care'.

Final report

See project information and results on sites:

Quality of justice
Research: the national level
Analysis: the comparative assessment
Research: the "EU level"
Innovation: The new methodological framework
The research team

Contacts:

Francesco Contini
Senior researcher
Research Institute on Judicial Systems, National Research Council of Italy
francesco.contini@irsig.cnr.it
Tel. +39 051 2756227

Petra Pekkanen
Associate Professor
Lappeenranta University of Technology
petra.pekkanen@lut.fi
Tel. +358 50 325 4272

 


 

 

Project partners

The project is co-funded by the Civil Justice Program of the European Commission. Actions grants to support transnational projects on promoting the quality of the national justice systems - JUST/2015/JACC/AG/QUAL/8547 (October 2016 - December 2017)

Disclaimer: The contents of this website are the sole responsibility of the project's partners and can in no way be taken to reflect the views of the European Commission.