'Have you insured yourself in any way?' Salespersons’ mapping questions and their follow-ups in insurance sales negotiations | 2024 Publication type A1 Journal article (refereed), original research Author(s) Niemi Jarkko, Heinonen Pilvi Business - Sustainable renewal of business and industry Accounting Social Sciences LUT Business School
Myynnin tutkimukselle on yhteiskunnallinen tarve: uusi monitieteinen konferenssi kokosi yhteen tutkijoita | 2023 Publication type B1 Unrefereed journal article Author(s) Niemi Jarkko, Pitman Titta, Metsola Jaakko, Shrestha Bimesh Business - Sustainable renewal of business and industry Marketing LUT Business School
Palvelun hyödyllisyydestä neuvottelu ja päätöksenteko pitkittäisessä myyntiprosessissa | 2023 Publication type A3 Book section, chapters in research books Author(s) Nissi Riikka, Niemi Jarkko Business - Sustainable renewal of business and industry LUT Business School
Thanking and positive assessments in video-mediated workshops: Managing creativity exercises remotely | 2023 Publication type A3 Book section, chapters in research books Author(s) Virtanen Mikko, Niemi Jarkko Business - Sustainable renewal of business and industry LUT Business School
Smiling customer, happy customer? A study of customers’ smiles in salesperson—customer interactions | 2022 Publication type A1 Journal article (refereed), original research Author(s) Niemi Jarkko, Heinonen Pilvi Business - Sustainable renewal of business and industry LUT Business School