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This research area examines how software affects people, organizations, communities, and society. It focuses on understanding how software contributes to sustainable, inclusive, and socially responsible outcomes. This includes supporting the green transition through the broader effects of software, such as changes in behaviors, services, and systems. Our research explores how civic technologies create public value and social impact, how data supports sense-making and decision-making, and how software can better reflect the needs, values, well-being, agency, and security of the various people it serves.

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