The aim of Service Design is to show the broad spectrum of services and its relevance for the economy.
2 intensive training days
Lectures, exercises and a written assignment
Aika ja paikka
29.-30.8.2023 in Helsinki
1 250 € + alv 24 %
The course is suitable for anyone working in the creation, management or marketing of products and services. The sector/industry and the product or service does not matter, as service design is relevant in any field.
, puh. +358407567576 , sähköposti Pia.Ruukki@lut.fi
After completing the course, the students will be able to
explain the differences and commonalities of services and products;
critically reflect on common theories of product- and service dominant logic;
demonstrate the concepts of digital services;
identify and classify value in interaction and value in use of services;
interpret and outline the different facets of design;
apply concepts, theories and methods of service design and design valuable services.